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My Speech App is Greyed Out
Speech app gray or faded and won’t open? Connect to Wi-Fi, check Screen Time Downtime and get it updating again.
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My Speech App Won't Download
Having trouble downloading a speech app? Force restart your device, connect to Wi-Fi, or rest your network settings.
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I Forgot My Speech App Password
Can't remember the password to your speech app? Try a Master Password, resetting your password, or turning off passwords!
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I Can't Get Out of My Speech App
Speech app stuck on screen? Triple-press the power button to exit Guided Access, force restart, or let the power run out.
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My Screen is Cracked
Cracked or broken screen? Keep everyone safe, check if only the screen protector cracked, and request a replacement.
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My Screen is Frozen
Screen frozen or not responding to touch? Force restart your device or get help from ableCARE.
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My Device Says an iPadOS Update Is Available
Seeing a message that says that an update is available? Update your iPadOS!
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My Device Says "iPad Unavailable"
Seeing “iPad Unavailable”? It’s a lockout from too many wrong passcodes. Contact AbleNet—don’t contact Apple directly.
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My Speech App is Missing
Is your speech app missing from the home screen? Connect to Wi-Fi and wait 10 minutes, or request it again.
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My Speech App Isn't Speaking
Fix a silent speech app by turning up the volume, checking your subscription, or cleaning the headphone jack.
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My Speech App is Frozen
Speech app not responding to touch? Use these steps to fix it!
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My Speech App Won't Open
Speech app not opening when you tap it? Try these steps.
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My Speech App Won’t Update
Speech app not updating? Follow these steps!
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My Screen Has Lines, Blotches, or Looks Weird
Lines, blotches, odd colors or a screen that won’t respond? Try these quick fixes before requesting a replacement.
