You’re here because: Your speech app on your QuickTalker Freestyle doesn’t launch when you tap it.
Try This First
- Make sure Guided Access is off.
- If it is off, but you can see the home screen, then Guided Access has glitched. You’ll need to force restart your device.
- Force restart your device.
Update Your Speech App
First, find out if your device is managed by AbleNet. Then, follow the corresponding steps.
AbleNet Managed Devices
- Connect your device to Wi-Fi.
- The update will push to your device automatically.
Once the app updates, tap your speech app; it should open now!
Unmanaged Devices
- Connect your device to Wi-Fi.
- Follow the steps in Update Your Speech App From the App Store.
Once the app updates, tap your speech app; it should open now!
Next Steps
If your speech app still won’t open, try uninstalling and reinstalling your speech app. Be sure to Back Up Your Speech App to Dropbox first!
Still Stuck?
Our support teams are available Monday – Friday, 8 a.m. – 5 p.m. CST.
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ableCARE Product Support
For technical issues related to QuickTalker Freestyle or assistive technology products.