You’re here because: you tried to download your speech app and it isn’t completing. 

What to Do

1. Force Restart Your Device. Then, try to download the app again.
2. Connect to Wi-Fi. Make sure your access isn’t restricted.
3. Update the SCEP Certificate. If your security certificate is out of date, update your SCEP certificate and then try to download the app again.
4. Update the Operating System of your device.
5. Make sure the Date & Time in your settings to make sure they’re accurate.
6. If the device uses a Child Apple Account, you’ll need to follow the directions for Approve a Speech App Download or In-App Purchase.
7. If your speech app still isn’t downloading, try the steps in “What To Do Next” below.

What to Do Next

Reset your network settings:

1. Open the Settings app.
2. Tap General.
3. Tap Transfer or Reset iPad.
4. Tap Reset, then tap Reset Network Settings.
5. Tap Reset to confirm. Your device will restart.
6. Reconnect your Wi-Fi network and submit your request again.