You’re here because: Your device is showing a message that an iPadOS update is available, and you’re not sure if you need to install it.

Note: The update may take 30 minutes or more, and you won’t be able to use your device to talk while it installs. Plan to update at a time when you won’t need it or use lite tech backups to keep communication accessible.

Before You Begin

• Connect your device to Wi-Fi.
• Connect your device to a charger if it’s at 50% or less.

What to Do

1. Follow the steps in Update the Operating System.
2. If you have trouble, contact ableCARE with the information below!