This article covers some of the most frequently asked questions about the ableEXPERIENCE and the process you might take during your journey. Please review the questions below for more information. If you have any questions, please don’t hesitate to reach out.

What is ableEXPERIENCE?

What is a Benefit Check?

Can a student or client use their QuickTalker Freestyle at home?

Why might a device ship to the family’s home instead of the SLP clinic?

Device Information🔗

What comes with the QuickTalker Freestyle?

How do I add a speech app to my ableEXPERIENCE device? 

Where do I order accessories?

Funding and Insurance🔗

How long does the funding process take to get the QuickTalker Freestyle approved?

Does the family have to pay for the QuickTalker Freestyle?

What is AbleNet’s National Provider Identifier (NPI)?

What are the next steps to proceed in the funding process?

Speech Evaluation and Data Collection🔗

How do I access the online speech evaluation template?

Who do I talk to for questions about completing the speech evaluation?

How do I submit my completed speech evaluation and data collection sheets?

Liability and Warranty🔗

Who is liable if the device becomes damaged or is lost or stolen?

Support Teams🔗

Who do I contact for support?

Returning the Device🔗

What if we decide not to keep the QuickTalker Freestyle?

How do I return an ableExperience QuickTalker Freestyle device?

I can’t find my pre-paid return label. What do I do?

Downloads🔗

Still need more help?

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