The ableEXPERIENCE provides a hands-on opportunity with your QuickTalker Freestyle. After you submit a Benefit Check and AbleNet determines whether benefits for a speech device are available, you’ll receive a QuickTalker Freestyle. Using the device allows everyone to learn and determine best outcomes. You keep the hands-on device until funding is approved or determine it’s not the right fit.

There is no obligation to complete the funding process, and we have a team that will work with you to retrieve the device at no cost.

• No scary contracts, rental agreements, or fees to have a hands-on experience with the QuickTalker Freestyle.
• The device can come with any speech app from the App Store.
• Accidents happen, you’ll never be charged for a damaged or lost/stolen device.
• AbleNet has a unique team dedicated to ensuring you capture the data needed by insurance to support your assessment.
• There is no obligation to proceed. We’ll coordinate sending it back if it’s not the right fit.

We believe having access to our QuickTalker Freestyle is the best way to determine if it’s the best option for your child.

To receive a QuickTalker Freestyle, families must first submit a Benefit Check. This allows us to check available insurance benefits and provide families with the next steps to pursue insurance funding.

This starts your ableEXPERIENCE, where you will receive the QuickTalker Freestyle. Our team will manage communication with your insurance, allowing you to concentrate on setting up the QuickTalker Freestyle with your client.

Please note: You’re never locked into the process. If at any time you decide to stop, you can return the QuickTalker Freestyle.

Yes! We encourage your student or client to take their voice wherever they go.

Some insurance plans require clients to provide proof of delivery to their home. If this requirement applies, AbleNet may update the shipment to your home and will notify you of the change.

If the device has been shipped to your home, bring the QuickTalker Freestyle to your next speech therapy session. Your SLP can help you and your loved one set it up together, making the process smooth and enjoyable!

The QuickTalker Freestyle comes pre-loaded with your selected speech application and includes a protective case and charger.

If you need additional accessories for your device, you can submit an Accessory Request.

To add a speech app to your device:

1. Connect the device to WiFi
2. Scan the QR code on the device’s splash screen or visit: Request to Add a Speech App
3. Complete and submit the request form
4. A member of ableCARE will assign the app to your device and it will automatically download. You’ll receive a confirmation email when the app is assigned.

*If additional information is needed, a member of the ableCARE team will email you to request details before the app is added.

Take a look at accessories available for your QuickTalker Freestyle. Then, you can request additional accessories using the Accessory Request Form.

The next step is to complete the speech evaluation. You will receive a link to access an online speech evaluation template. The AbleNet team will review your speech evaluation before we send it to the insurer for review.

If you need access to your online speech evaluation link, want to discuss how the speech evaluation is progressing, or you are looking for the next steps in the funding process, please contact AbleNet’s Medical Funding Team.

The length of the funding process depends on when the speech evaluation is completed, when medical documents are received, and the family’s insurance approval process.

Once all the necessary information is received, we typically receive a decision within 2 weeks. We will contact you or the family by email if we need any additional information for insurance.

AbleNet Inc’s NPI (National Provider Identifier): 1467661330

The family will be responsible for an out-of-pocket cost/patient responsibility only if their insurance has a co-pay, coinsurance, or deductible.

You can contact us after you have received the results of your Benefit Check. Please reach out to Patient Responsibility (651) 317-4449 or schedule a meeting to speak with our team if you have questions about to get financial options.

If insurance denies funding, we will contact the family by email for next steps.

Next steps will depend on what the family’s insurance plan requires. This may involve collecting additional information to file an appeal, or sending more or corrected information.

Please check if this is an Explanation of Benefits (EOB). The family’s insurance may send them information about coverage for speech-generating devices before their claim is finalized.

The final bill for the QuickTalker Freestyle would come from AbleNet, not insurance. If you have questions, please reach out to our Funding Services Team.

If you’d like to discuss this cost, coverage, or payment options, please schedule a meeting with our patient responsibility team.

A licensed speech-language pathologist is required to complete and submit the speech evaluation. A graduate student or clinical fellow will need to have their supervisor sign off on the evaluation by selecting “yes” to a co-signer.

*Some insurances may have different requirements

Please contact AbleNet’s Medical Funding Team to request a link to your online speech evaluation template.

If you have questions about completing your speech evaluation, need to discuss how the speech evaluation is progressing, or looking for the next steps in the funding process, please contact AbleNet’s Medical Funding Team.

To securely submit your completed speech evaluation and/or data collection sheets, please contact AbleNet’s Medical Funding Team to obtain your client’s unique submission link.

You are not responsible for any damage, loss, or theft that may occur during the ableExperience hands-on period.

If your device becomes damaged, lost, or stolen, please submit a Warranty Request.

• ableCARE team – Device or speech app questions
  • Phone: 651-294-3101
  • Schedule an ableCARE meeting
• Funding Support Team – Insurance or Benefit Check questions
  • Phone: 651-294-2211
  • Submit a Funding Support request
• Patient Responsibility Team – out-of-pocket costs
  • Phone: 651-317-4449
  • Schedule a Patient Responsibility Meeting
• SLP Empowerment Team – Composed of SLPs who are here to help you through the ableEXPERIENCE and beyond!
  • Phone: 651-401-1269
  • Schedule an SLP Empowerment meeting

There is no obligation to proceed. If the QuickTalker Freestyle isn’t the right fit, we’ll help you return it. AbleNet will provide a pre-paid return shipping label.

Important Note: If you are requesting a warranty or a funded device return, please get in touch with our Customer Experience team or give them a call at (651) 294-2200.

If you decide to return your ableExperience device, AbleNet will provide you with a pre-paid return shipping label.

Once you receive your pre-paid return shipping label:

1. Place your device into the ableExperience shipping box that your device came in, with the screen facing the bottom of the box. If you no longer have that box, any sturdy box will do!
2. Place the pre-paid return shipping label on top of the box over the original shipping label.
3. Close the box using the pre-applied peel-and-stick tape. Press firmly to ensure the box seals shut.
4. You can drop off the box at any UPS location.
5. Once AbleNet receives your returned device, you will receive an email notification.

If you need help returning your device, contact AbleNet’s Funding Team.

If you are unable to find your pre-paid return label, you can create a new one.

• Start Here
• Select Continue As Guest
• Enter the requested information
  • Label Delivery Method:
    • Digital QR Code: You will bring your package to a UPS store, and they will print the label for you and apply it to your box.
    • Print Label At Home: You will print the label and attach it to the box.
• Order Number: Enter your Funding Number (FN) number