When TouchChat opens for the first time, folks sometimes find no pre-made vocabulary templates where they are normally displayed. Instead, the screen may be blank, showing only the Edit button and the Menu button in the top corners. You’ll need to connect to Wi-Fi and set your language and region settings to get pre-made vocabulary sets.

Instructions🔗

The device must be connected to Wi-Fi in order to resolve this issue.

Wi-Fi Connection Steps🔗

• Go to Settings, then tap Wi-Fi.
• Make sure Wi-Fi is toggled ON.
• Pick the Wi-Fi network you want to use and enter your password.

Setting Language and Region🔗

1. In TouchChat, tap Menu at the top right.
2. Tap Language and Region.
3. Tap the + (plus) symbol.
4. Select the language you would like to use.
5. Tap Done in the pop-up window.
6. You should now see pre-made vocabulary sets for the language you just added!

Last Option: Delete Language and Re-Add🔗

If connecting to wifi is not the fix, you may need to delete the language and re-add it. Follow the below steps.  

1. In TouchChat, tap Menu at the top right. 
2. Tap Language and Region. 
3. Touch and slide to the left on the language such as ‘English’ to delete it and select yes. 
4. Tap the blue check mark.  
5. Refresh TouchChat by sliding one finger up from the bottom of the screen slowly. All of the apps will appear in smaller squares. Swipe up on TouchChat.  
6. Open TouchChat.
7. Tap Menu at the top right. 
8. Tap Language and Region. 
9. Tap the + (plus) symbol. 
10. Select the language you would like to use. 
11. Tap Done in the pop-up window. 
12. You should now see pre-made vocabulary sets for the language you just added!