The ableEXPERIENCE provides a hands-on opportunity with your QuickTalker Freestyle. After you submit a benefit check and AbleNet determines whether benefits for a speech device are available, you’ll receive a QuickTalker Freestyle. Using the device allows everyone to learn and determine best outcomes. You keep the hands-on device until funding is approved or determine it’s not the right fit.

There is no obligation to complete the funding process, and we have a team that will work with you to retrieve the device at no cost.

ableEXPERIENCE Details:

• No scary contracts, rental agreements, or fees to have a hands-on experience with the QuickTalker Freestyle.
• The device can come with any speech app from the App Store.
• Accidents happen, you’ll never be charged for a damaged or lost/stolen device.
• AbleNet has a unique team dedicated to ensuring you capture the data needed by insurance to support your assessment.
• There is no obligation to proceed. We’ll coordinate sending it back if it’s not the right fit.

The ableEXPERIENCE program allows you to keep the device throughout the funding process. Once we achieve funding approval by insurance, it will remotely become the permanent device and be yours to keep throughout our 5-year warranty!

You are not liable for damage during the ableEXPERIENCE hands-on period. Click here to submit a warranty request if your device becomes damaged.

Yes. We encourage your student or client to take their voice wherever they go.

The next step is to complete the speech evaluation. You will receive a link to access an online speech evaluation template. The AbleNet team will review your speech evaluation before we send it to the insurer for review.

If you need access to your online speech evaluation link, want to discuss how the speech evaluation is progressing, or you are looking for the next steps in the funding process, please contact AbleNet’s Medical Funding Team.

It is dependent on their specific insurance, when we receive the speech evaluation, and required physician documents. Once all the necessary information is received, we typically hear insurance’s decision within 2 weeks.

Please contact AbleNet’s Medical Funding Team to request a link to your online speech evaluation template.

If you have questions about completing your speech evaluation, need to discuss how the speech evaluation is progressing, or looking for the next steps in the funding process, please contact AbleNet’s Medical Funding Team.

To securely submit your completed speech evaluation and/or data collection sheets, please contact AbleNet’s Medical Funding Team to obtain your client’s unique
submission link.

1. To add a speech app to your device:

1. Connect the device to WiFi.
2. Scan the QR code on the Splash Screen of your device or go to https://quicktalkerfreestyle.com/ableexperience-device-support-request/
3. Complete the form.
4. Once you have completed the form, a member of the ableCARE team will assign the app to your device, and the requested app(s) will automatically begin downloading to the device. You will receive a confirmation email once the app(s) have been sent to your device*.

*If additional information is required, you will receive an email from our ableCARE team with a request for additional details before the app is loaded to your device.

If the speech app you need is not listed among your purchased apps, please Contact the ableCARE Product Success team. They will add the app to your account so you can download it.

There is no obligation to proceed. We’ll coordinate sending it back if it’s not the right fit. AbleNet will provide you with a pre-paid return shipping label.

If you decide to return your ableEXPERIENCE device, AbleNet will provide you with a pre-paid return shipping label.

Once you receive your pre-paid return shipping label:

1. Place your device into the ableEXPERIENCE shipping box that your device came in, with the screen facing the bottom of the box.
2. Place the pre-paid return shipping label on top of the box over the original shipping label.
3. Close the box using the peel-and-stick tape already applied to the box. Press firmly to ensure the box seals shut.
4. You can drop the box off at any UPS location. Go to https://www.ups.com to find a drop-off location near you.
5. Once AbleNet receives your returned device, you will receive an email notification.

If you need help returning your device, contact AbleNet’s Medical Funding Team.

Important Note: If you are requesting a warranty or a funded device return, please get in touch with our Customer Experience team at (651) 294-2200 or email [email protected].

Self-Service Return Label Creation

If you are unable to find your pre-paid return label, you can create a new one.

• Click here to start
• Select Continue As Guest
• Enter the requested information
  • Label Delivery Method:
    • Digital QR Code: You will bring your package to a UPS store, and they will print the label for you and apply it to your box.
    • Print Label At Home: You will print the label and attach it to the box.
  • Order Number: Enter your FN number. Click here to find your FN number.

If you need access to your online speech evaluation link, want to discuss how the speech evaluation is progressing, or you are looking for the next steps in the funding process, please contact AbleNet’s Medical Funding Team. 

Direct Contact:

• Email:  [email protected]
• Phone: (651) 294-2211

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