What If I Did Not Receive my Complete Order? How Do I Know When the Remainder of my Order Will Ship?

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Need to Return an Item?

Don’t worry, we have a 30-day return policy. Just make sure the product and packaging are in new unused condition, if not, a restocking fee may apply. Some items might not apply such as custom-buil...

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How Can I Track My Order?

We will send you an email with your tracking number once your order has shipped.

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Can I Expedite My Order?

Click here to contact Customer Experience team by email.

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How Long Will it Take for My Order to Arrive?

Orders shipped via UPS Ground will generally arrive within 1-5 business days based on the delivery location. Most orders are processed and shipped within 24-48 hours of order placement. Tracking nu...

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What is Your Shipping Policy?

Please allow up to 48-hours for your order to be processed and shipped. Once your order has been shipped, you will receive an e-mail notification containing the shipment’s tracking number so that y...

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How Do I Receive Free Standard Shipping?

All orders receive free UPS Ground shipping!

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Tax Exempt?

Awesome! Just click here to upload your tax exempt form.

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Can I Place an Order with You if I Live Outside the US?

AbleNet only ships to addresses within the 50 US States, APO/ FPO Military addresses, and US Territories. Customers who would like to purchase our products but do not meet these criteria can order ...

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Do You Accept Purchase Orders?

Yes, we accept Purchase Orders from schools, governments, municipalities and pre-approved accounts.  Purchase orders can be used with your online account or emailed to [email protected]

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How Do I Place an Order?

You can also easily place an order online. Please log in at the following link to place an order;

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How Do I Create a Quote?

Creating a quote is easy! To create a quote online, follow these steps;

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How Do I Review Product Pricing?

For the most updated product pricing, please go to www.ablenetinc.com and search for a product you would like to buy, and the price will be listed on the product page.

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