The BIGtrack 2 is Not Installing Correctly

The BIGtrack 2 uses a generic USB mouse driver that is typically already installed on most compatible systems. If you are experiencing an issue where the BIGtrack does not appear to function with your device after the initial connection, we recommend:

  • Try connecting the BIGtrack 2 to a different USB port on your device.
  • If using a USB hub, try plugging BIGtrack directly into your device.
  • Try connecting a known good usb device like a different mouse to the port you are trying to use to verify the port is working.

Please visit the BIGtrack 2 Support Hub for additional support resources. If you have any additional questions, please contact the ableCARE Product Success Team for further assistance.

BIGtrack 2

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Additional topics for Computer and Tablet Access

  • BIGtrack 2

    Find setup guides, troubleshooting tips, and feature details for the BIGtrack 2  USB computer mouse.

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  • Hitch 2

    Find setup guides, troubleshooting tips, and feature details for the Hitch 2 USB switch interface.

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