For the best experience in using a BigTack2, we recommend performing the following cleaning process on a regular basis;

1. Disconnect your BIGtrack2 from your computer/ tablet
2. Use a terry cloth and a light amount of water to remove any debris that may be stuck on the roller ball.
3. Use this same cloth and a light amount of water to remove any debris from the other surfaces of the switches, plastic housing, and USB cable. 
4. Use another terry cloth and a light amount of alcohol-based cleaner to disinfect and clean the entire surface of the roller ball. 
5. Use the same cloth and a light amount of alcohol-based cleaner to disinfect and clean the switches, plastic housing, and USB cable. 
6. Allow the device 3-5 minutes to air dry before using it
7. Once finished drying, reconnect BIGtrack 2 to your computer/ tablet for use

Please visit the BIGtrack 2 Support Hub for additional support resources. If you have any additional questions, please contact the ableCARE Product Success Team for further assistance.