For the best experience in using a BigTack2, we recommend performing the following cleaning process on a regular basis;

  1. Disconnect your BIGtrack2 from your computer/ tablet
  2. Use a terry cloth and a light amount of water to remove any debris that may be stuck on the roller ball.
  3. Use this same cloth and a light amount of water to remove any debris from the other surfaces of the switches, plastic housing, and USB cable. 
  4. Use another terry cloth and a light amount of alcohol-based cleaner to disinfect and clean the entire surface of the roller ball. 
  5. Use the same cloth and a light amount of alcohol-based cleaner to disinfect and clean the switches, plastic housing, and USB cable. 
  6. Allow the device 3-5 minutes to air dry before using it
  7. Once finished drying, reconnect BIGtrack 2 to your computer/ tablet for use

Please visit the BIGtrack 2 Support Hub for additional support resources. If you have any additional questions, please contact the ableCARE Product Success Team for further assistance.

BIGtrack 2

Getting Started With BIGtrack 2 Computer Mouse How to Address a Delayed Reaction on the Right Button of the BIGtrack 2 BIGtrack 2 is Moving Too Fast/Slow A Switch is Not Working When Connected to BIGtrack2

Additional topics for Computer and Tablet Access

  • BIGtrack 2

    The BIGtrack 2 is a USB mouse that features a large 3-inch (7.62 cm) trackball. Its sturdy base allows users to move and position the mouse cursor on the computer screen easily, using fine or gross motor movements of their hand, arm, or foot. After positioning the cursor, users can click with two oversized buttons for left and right actions.

  • Hitch 2

    Hitch 2 is a USB switch interface for up to five switches or one joystick, enabling control of computers and switch-accessible software. It supports Switch Control for macOS High Sierra and newer and features a mouse control mode for cursor movement.

Additional topics for Assistive Technology

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