Summary🔗

This article will teach you how to clear the message from your BIGmack speech device. This task should take you less than 3 minutes.

Required Items🔗

• 9-volt alkaline battery
• BIGmack speech device

Instructions🔗

1. Check the battery in your BIGmack
   • Flip the BIGmack over.
   • Twist the D-shaped clip to open the battery door, then check that the device has a 9-volt alkaline battery and that there is no visible corrosion.
   • Push the door back into place, then turn the D-shaped clip clockwise to secure the battery door.
2. Power on the BIGmack
   • Locate the rotary/volume switch on the back of the BIGmack.
   • Turn the switch to the right to turn on the BIGmack.
3. Clear the messages
   • Find the “Record” button on the back of the BIGmack.
   • Press and hold the “Record” button until you hear a beep (about 10 seconds).
   • Press the top of the switch to confirm that the messages are gone. The LED record light should blink orange.
   • Your BIGmack is now cleared of all previous messages and ready for new ones!

The video below demonstrates this process.

Tips and Troubleshooting🔗

• If the process does not work, you may need a new battery. Replace your batteries and try the process again. Follow the battery guidelines below:
  • We recommend always using regular, alkaline batteries to avoid any issues with recording or playing messages.
  • Do not use batteries labeled “Heavy Duty,” “Industrial Grade,” or “ProCell.” These types of batteries handle power differently than regular alkaline batteries, and when used in our devices they behave similar to low or dead batteries.
  • Make sure the replacement batteries are new and recently purchased. Used batteries or those that have been sitting a while may not have the power to operate the switch correctly.

Next Steps🔗

Please visit the BIGmack Support Hub for additional support resources.