We recently identified a manufacturing defect in certain All-Turn-It Spinner units that prevents activation when used with the Jelly Bean, Specs IC, and Big Red switches. We take product quality seriously and want to make this right for every customer affected.

Am I Affected?🔗

Your All-Turn-It Spinner may be impacted if it has the following manufacturing date or lot number:

  • Manufacturing date: 2024W34
  • Lot number: 3424B1046

This information can be found on the label on the bottom of your device:

What We’re Doing🔗

AbleNet is offering a free replacement All-Turn-It Spinner to all customers with an affected unit.

How to Request Your Replacement🔗

Contact our ableCARE team to initiate your replacement!

We apologize for any inconvenience this has caused.

Still Stuck? 🔗

Our support teams are ready to help!

Still need more help?

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