You can find the serial number in a variety of ways. The serial number is located in settings or the back of the electronics.

Here is how to find it in settings:

  1. Open the Settings app. It is located in the utilities folder.
  2. Click on General.
  3. Click on About.
  4. The serial number will be listed under Serial Number.

Follow the below instructions to find it on the back of the device if its not funcitoning.

  1. Start on the side with the charge port. Peel the rubber corner away from the screen side.
  2. Once one corner is free, peel the other corner away from the screen next to the charge port.
  3. With one side free, grab a hold of the rubber and peel it away from the electronics. much like you would peel a banana.
  4. You may see a sticker with a barcode, which will have the serial number. If you don’t, you will need to look at the small printing on the back of the device near the charge port. The last line will contain the serial number labeled “Serial:”

Troubleshooting

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