If you decide to return your ableEXPERIENCE device, AbleNet will provide you with a pre-paid return shipping label.

Once you receive your pre-paid return shipping label:

1. Place your device into the ableEXPERIENCE shipping box that your device came in, with the screen facing the bottom of the box.
2. Place the pre-paid return shipping label on top of the box over the original shipping label.
3. Close the box using the peel-and-stick tape already applied to the box. Press firmly to ensure the box seals shut.
4. You can drop the box off at any UPS location. Go to https://www.ups.com to find a drop-off location near you.
5. Once AbleNet receives your returned device, you will receive an email notification.

If you need help returning your device, contact AbleNet’s Medical Funding Team.

Self-Service Return Label Creation

If you are unable to find your pre-paid return label, you can create a new one.

• Click here to start
• Select Continue As Guest
• Enter the requested information
  • Label Delivery Method:
    • Digital QR Code: You will bring your package to a UPS store, and they will print the label for you and apply it to your box.
    • Print Label At Home: You will print the label and attach it to the box.
  • Order Number: Enter your FN number. Click here to find your FN number.