How To Return an ableEXPERIENCE QuickTalker Freestyle Device

If you decide to return your ableEXPERIENCE device, AbleNet will provide you with a pre-paid return shipping label.

Once you receive your pre-paid return shipping label:

  1. Place your device into the ableEXPERIENCE shipping box that your device came in, with the screen facing the bottom of the box.
  2. Place the pre-paid return shipping label on top of the box over the original shipping label.
  3. Close the box using the peel-and-stick tape already applied to the box. Press firmly to ensure the box seals shut.
  4. You can drop the box off at any UPS location. Go to https://www.ups.com to find a drop-off location near you.
  5. Once AbleNet receives your returned device, you will receive an email notification.

If you need help returning your device, contact AbleNet’s Medical Funding Team.

Self-Service Return Label Creation

If you are unable to find your pre-paid return label, you can create a new one.

  • Click here to start
  • Select Continue As Guest
  • Enter the requested information
    • Label Delivery Method:
      • Digital QR Code: You will bring your package to a UPS store, and they will print the label for you and apply it to your box.
      • Print Label At Home: You will print the label and attach it to the box.
    • Order Number: Enter your FN number. Click here to find your FN number.

ableEXPERIENCE

Who is liable if the device becomes damaged? When is my device return date? How do I add a speech app to my ableEXPERIENCE device? What is the ableEXPERIENCE?

Additional topics for Funding for QuickTalker Freestyle

  • 2025 Summer enABLEment Program

    The Summer enABLEment Program, from Ablenet, allows student to bring their QuickTalker Freestyle speech devices home during the summer to continue their communication journey while school is out of session.

    2025 Summer enABLEment Program Chevron

  • ableEXPERIENCE

    Learn about the Ablenet ableEXPERIENCE, including what it is, when to return your device, and what data is collected for insurance purposes.

    ableEXPERIENCE Chevron

  • Data Collection and Implementation

    Resources regarding Data Collection and Implementation to help you collect data for your QuickTalker Freestyle funding request.

    Data Collection and Implementation Chevron

  • FN Lookup

    Using FN Lookup to find your Funding Number (FN) is essential for identifying important information about your QuickTalker Freestyle device and more. Here’s how to locate it.

    FN Lookup Chevron

  • FN Status

    Use this page to get an update on your QuickTalker Freestyle FN Status.

    FN Status Chevron

  • Getting Started

    Getting Started Information to assist with the QuickTalker funding process, including ableEXPERIENCE, FN status, and data collection.

    Getting Started Chevron

Browse Support by Product or Category

Still need more help?

Learn more