Why does my message board get erased in SoundingBoard?
When editing a message board in the SoundingBoard app, your information can be accidentally erased if you do not click on the buttons in the right order.
Errors That May Cause the Board or Edits to Be Erased
- The message board may have not saved correctly.
- The left arrow at the main message board screen is the “back” button, which can cause your information to be erased.
Solutions
- If you don’t press the right arrow on the main message board screen, the system won’t save your information. We recommend always clicking the right arrow whenever you make changes.
Next Steps
Please visit the SoundingBoard Support Hub for additional support resources. If you have any additional questions, please contact the ableCARE Product Success Team for further assistance.
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