Information provided by Apple (as of iOS 13.4 and iPadOS 13.4) states that the message is to inform consumers of possible performance issues. Too many unused Bluetooth devices paired at once can negatively affect the functionality of the device. Their recommendation to reduce the impact of wireless connection is to disconnect unused Bluetooth devices that are not actively in use.

To disconnect the accessory, go to Settings -> Bluetooth, tap the blue information button next to the accessory’s name, and then select Disconnect or Forget.

We fully test our devices to ensure proper performance with Apple devices running the latest iOS or iPadOS operating systems to confirm compatibility.

Computer and Tablet Access

Getting Started With Hitch 2 Switch Interface Getting Started With BIGtrack 2 Computer Mouse Getting Started With BIGtrack Wireless Computer Mouse “Using this accessory may affect Wi-Fi and Bluetooth connectivity” error message

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