Summary

AbleNet offers a limited manufacturer’s warranty on all AbleNet-manufactured products for up to 2 years from the original purchase date. This warranty covers defects in materials and manufacturing for two full years from the date of purchase. Use the tool below to calculate whether your device may still be under warranty.

Solutions

Below, you can calculate if your device may still be under warranty by entering in the manufacture date as it appears on your device. Please note that our warranty coverage is two years from date of purchase. If you do not have an original proof of purchase (e.g. purchase order number, sales order, invoice), your warranty date will be calculated from the date of manufacture.

the manufacturing information label on the bottom of a AbleNet BIG Step-by-Step

You can check the date your device was manufactured by looking at the bottom of the device or near the battery door. You will see a sticker with a LOT number and another number next to a factory icon that looks like 2023W44. That is the date it was manufactured.

Warranty Checker

You can submit a warranty claim for your product by clicking here.

Next Steps

If you have any additional questions about your product, you can find articles about it on the Support Hub or contact AbleNet here.

Taking Care of Your Assistive Technology

Do you offer replacement parts for your devices? Is my Assistive Technology product covered under warranty? How to Install a Battery into an Easy Tech Speech Generating Device How to Record and Play a New Message on an Easy Tech Speech Generating Device

Additional topics for General Information

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    Explore general information about AbleNet, including company details, resources, and support for your assistive technology needs.

  • Ordering Information

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  • Taking Care of Your Assistive Technology

    Get tips and best practices for taking care of your assistive technology to ensure optimal performance and longevity.

Additional topics for Assistive Technology

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    General Information regarding Ablenet's Assistive Technology products and warranty information.

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    Legacy Products

    Discover resources for AbleNet's legacy products, including setup guides, troubleshooting tips, and information to maximize their features.

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    Switches

    Discover information on AbleNet switches, including products like the Big Beamer transmitter, Big Buddy Button, and Big Candy Corn.

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