Is my Assistive Technology product covered under warranty?


Summary
AbleNet offers a limited manufacturer’s warranty on all AbleNet-manufactured products for up to 2 years from the original purchase date. This warranty covers defects in materials and manufacturing for two full years from the date of purchase. Use the tool below to calculate whether your device may still be under warranty.
Solutions
Below, you can calculate if your device may still be under warranty by entering in the manufacture date as it appears on your device. Please note that our warranty coverage is two years from date of purchase. If you do not have an original proof of purchase (e.g. purchase order number, sales order, invoice), your warranty date will be calculated from the date of manufacture.

You can check the date your device was manufactured by looking at the bottom of the device or near the battery door. You will see a sticker with a LOT number and another number next to a factory icon that looks like 2023W44. That is the date it was manufactured.
You can submit a warranty claim for your product by clicking here.
Next Steps
If you have any additional questions about your product, you can find articles about it on the Support Hub or contact AbleNet here.

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