AbleNet provides a limited manufacturer’s warranty on assistive technology for up to 2 years from the original purchase date. This warranty covers defects in materials or workmanship but does not cover normal wear and tear. If you do not have an original proof of purchase (e.g. purchase order number, sales order, invoice), your warranty date will be calculated from the date of manufacture.

You can check the date your device was manufactured by looking at the bottom of the device or near the battery door. You will see a sticker with a LOT number and another number next to a factory icon that looks like 2023W44. That is the date it was manufactured.

Warranty Process🔗

To begin, please select one of the options below and complete the online form with more details about the issue(s) you’re experiencing with our AbleNet product. Our ableCARE Product Support Team will work with you to resolve any issues you are experiencing. If the original purchase was made through a reseller or another third party, please contact them directly for warranty assistance.