Supporting someone who uses an Augmentative and Alternative Communication (AAC) device requires intentional modeling, patience, and strategic implementation. Here are proven techniques to help your AAC user develop stronger communication skills and build confidence with their device.

Tip 1: Model the Device All Day Long🔗

AAC learning starts with modeling. Use the device naturally throughout daily routines like play, cooking, and dressing.

• During play: “on,” “up,” “more”
• In the kitchen: “mix,” “stir,” “eat,” “all done”
• Getting dressed: “off,” “on,” “shoes”

Start small with single words, then gradually build toward phrases like “Let’s get dressed.”

Tip 2: Model a Variety of Language Functions🔗

Communication is more than requesting—it includes commenting, protesting, asking questions, and expressing emotions. Make sure to model a range of functions, including:

• Requesting (“I want this”)
• Protesting (“not that”)
• Commenting (“this is fun”)
• Emotions (“happy,” “silly”)

Example (story time):
Model “not that” to reject a book and “I want this” to choose another. While reading, model comments and emotions like “this is fun!” or “he is mad.”

Tip 3: Validate Every Communication Attempt🔗

Acknowledge every button press to reinforce that communication matters.

For example, if a user repeatedly presses “banana,” you might say:
“I hear you pressing ‘banana.’ We don’t have bananas right now, but if you’re hungry, we could have a sandwich.”

Responding meaningfully helps build connection and trust.

Tip 4: Encourage Exploration of the Device🔗

Exploration is part of learning. Button pressing may look random, but users could be:

• Trying out new words
• Learning where symbols are
• Building motor memory

Give them time and space to explore, and acknowledge what they select.

Tip 5: Use a Prompt Hierarchy🔗

Avoid hand-over-hand prompting, as it can reduce independence and increase prompt dependency.

Instead, try:

• Pause and wait: Give time to respond
• Indirect cues: Emphasize a word (“I wonder if you want more”)
• Gestures: Point to a button

If the user isn’t engaging, they may not be interested—try switching to a more motivating activity.

Tip 6: Model Without Expectation🔗

Model language without requiring a response. This gives AAC users exposure to vocabulary without pressure.

Instead of directing (“Hit ball”), try:

• Model the word
• Pause
• Respond naturally: “Here you go—ball!”

Tip 7: Model Searching for New Words🔗

Show users how to find words using the device’s search feature. Each AAC app is different, so familiarize yourself with it and model how to use it in real time.

Tip 8: Program New, Personal Vocabulary🔗

Add meaningful, motivating vocabulary to the device—like favorite foods, toys, or books.

Edit and customize together so users see they can:

• Build their vocabulary system
• Add words that matter to them

Tip 9: Model Language for Self-Advocacy🔗

When a user is frustrated or struggling, model language they can use to express themselves:

• Emotions: “frustrated,” “bored,” “sad”
• Requests: “I need help,” “something hurts”
• Regulation: “I’m confused,” “I’m not ready”

These tools help replace frustration with communication.

Tip 10: Be Patient and Supportive🔗

AAC learning takes time. Stay consistent in your modeling and support, and celebrate progress along the way.

With patience and repetition, communication skills will grow.

Every Moment Builds Their Voice🔗

AAC is more than a device—it’s a voice. By modeling consistently, validating communication, and creating opportunities throughout the day, you’re helping AAC users express themselves with confidence and independence.

Every modeled word matters.