If you decide to return your ableEXPERIENCE device, AbleNet will provide you with a pre-paid return shipping label.

Once you receive your pre-paid return shipping label:

  1. Place your device into the ableEXPERIENCE shipping box that your device came in, with the screen facing the bottom of the box.
  2. Place the pre-paid return shipping label on top of the box over the original shipping label.
  3. Close the box using the peel-and-stick tape already applied to the box. Press firmly to ensure the box seals shut.
  4. You can drop the box off at any UPS location. Go to https://www.ups.com to find a drop-off location near you.
  5. Once AbleNet receives your returned device, you will receive an email notification.

If you need help returning your device, contact AbleNet’s Medical Funding Team.

Self-Service Return Label Creation

If you are unable to find your pre-paid return label, you can create a new one.

  • Click here to start
  • Select Continue As Guest
  • Enter the requested information
    • Label Delivery Method:
      • Digital QR Code: You will bring your package to a UPS store, and they will print the label for you and apply it to your box.
      • Print Label At Home: You will print the label and attach it to the box.
    • Order Number: Enter your FN number. Click here to find your FN number.

ableEXPERIENCE

Who is liable if the device becomes damaged? When is my device return date? How do I add a speech app to my ableEXPERIENCE device? What is the ableEXPERIENCE?

Additional topics for Funding for QuickTalker Freestyle

  • ableEXPERIENCE

    Access to a QuickTalker Freestyle speech device for a hands-on experience.

  • Data Collection and Implementation

    Resources to help you collect data for your QuickTalker Freestyle funding request.

  • FN Lookup

    Find your QuickTalker Freestyle funding request number.

  • FN Status

    Get an update on the status of your QuickTalker Freestyle funding request.

  • Getting Started

    Learn how you get started with your request for a QuickTalker Freestyle speech device.

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